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Customer Service Mistakes

Customer Service Mistakes – Help Guide

No matter how good your company’s product or service is, if your customer service skills are missing, it won’t make much difference....
Twitter Words

Twitter Words and Phrases Explained

If you’re planning to use Twitter for your marketing campaign, to sell products, generate leads or for customer service purposes you’ll need to understand...
Ecommerce Product Photo Guide

Ecommerce Product Photo Guide

An image says a thousand words and that’s no different when it comes to product pictures on an e-commerce website. After all your...
Four R’s of Marketing

Four R’s of Marketing

The four R’s of marketing are a model which is focused on the consumer, rather than on the company. If you're serious...
Marketing and Pricing

Marketing and Pricing – Small Business Help

The importance of pricing within marketing campaigns can be the difference between a successful strategy or not, in basic terms as the general goal...
Black Friday Marketing Ideas

Black Friday Marketing Ideas

Black Friday is popular sales event, not only in the United States but throughout the world. It originally started on the day after American...
Shopping Cart Abandonment

Shopping Cart Abandonment – Help Guide

For e-commerce owners across the world, cart abandonment can be hugely frustrating, after all the sales you’re potentially using could be the difference between...
How to Make Customers Happy

How to Make Customers Happy

Happy customers can make your business be profitable and successful for years to come, excelling in customer service is a key reason why the...
Different Types of Buyers

Understanding the Different Types of Buyers

After you have been selling for a while you will quickly be able to identify the characteristics of certain ‘types’ of buyers.In...
Increase Sales at Halloween

Ecommerce Tips – How to Increase Sales at Halloween

Throughout the world Halloween is a popular retail event for many industries, for some sectors it can be just as lucrative as...